Best Rate Guarantee for PARKROYAL Hotels & Resorts Website

Singapore, May 7, 2009 - Strengthening its commitment to customers, PARKROYAL Hotels and Resorts today announced the launch of the Best Rate Guarantee programme for its online reservation platform on its website, Effective immediately, the programme will allow PARKROYAL customers to ensure that they enjoy the best publicly available rate online.

“The launch of Best Rate Guarantee builds on our commitment to provide the best value and experience for our guests by allowing customers to make their reservations with confidence on the brand’s website”, said Mr A. Patrick Imbardelli, President and CEO, Pan Pacific Hotels Group. “This customer guarantee will also go a long way in fostering greater customer confidence and affinity for the PARKROYAL brand.”

With PARKROYAL’s Best Rate Guarantee, every hotel reservation booked through for a PARKROYAL hotel or resort is guaranteed to have the lowest rate publicly available on the internet.

For customers who find a lower rate for the same stay dates, same room type at the same hotel, within 24 hours of booking on, PARKROYAL will honour the lower rate, and provide an additional 10 percent discount off the lower rate that was found, subject to verification by the hotel.

About PARKROYAL Hotels & Resorts
Headquartered in Singapore, PARKROYAL  Hotels & Resorts is part of Pan Pacific Hotels Group.  It has a portfolio of seven hotels and service suites in Asia Pacific with Global Sales Offices in Hong Kong, London, San Francisco, Singapore and Tokyo.  PARKROYAL  Hotels & Resorts is a member of the Global Hotel Alliance, the world’s largest alliance of independent hotel brands.  For more information, please visit

About Pan Pacific Hotels Group Limited
Pan Pacific Hotels Group Limited is a listed hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.  Headquartered in Singapore, Pan Pacific Hotels Group owns, manages and/or markets over 30 hotels, resorts and serviced suites with over 10,000 rooms in Asia and North America including those under development.  The Group comprises two acclaimed brands: Pan Pacific® and PARKROYAL®.  

Pan Pacific ® is a leading brand in Asia and the Pacific Rim situated in key cities of distinguished destinations offering upper upscale accommodations and services.  PARKROYAL® is an upscale regional Asia Pacific brand which promises a lifestyle-approach to hospitality that will leave guests with an experience to remember.   For more information, visit

Media Contacts:


Pan Pacific Hotels Group
Frances Koh
Brands Manager
DID: (65) 6808 1257
Tel: (65) 6808 1180
Fax: (65) 6821 8001
Burson-Marsteller for Pan Pacific Hotels Group
Evelyn Yeo
DID: (65) 6289 9332
Mobile: (65) 9367 6017


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