PARKROYAL on Pickering, a PARKROYAL Collection hotel

To ensure the smooth and efficient running of the Reception within the Rooms Division. To assist and support both hotel and city guests.

Requirements

• 6-9 Months experience in a guest or customer-facing role in the service industry.
• GCE ‘N’ Levels or fresh graduates in Hospitality/ Tourism Management
• Intermediate computer literacy and knowledge of Microsoft Office applications.
• Excellent communication and interpersonal skills (spoken, written and electronic)
• Demonstrate independence, responsibility and accountability
• Team player
• Outgoing personality
• Able to multi-task
• Able to think and solve guest issues on their feet
• Able to work independently
• Able to work rotating shifts including public holidays and weekends