Hotel Ambassador (Guest Services)

Post Date 2013-04-22
Division Front Office & Guest Services
Ref. No.
Job Description

To ensure the smooth and efficient running of the Reception within the Rooms Division. To assist and support both hotel and city guests.

Requirements

  • 6-9 Months experience in a guest or customer-facing role in the service industry.
  • GCE ‘N’ Levels or fresh graduates in Hospitality/ Tourism Management
  • Intermediate computer literacy and knowledge of Microsoft Office applications.
  • Excellent communication and interpersonal skills (spoken, written and electronic)
  • Demonstrate independence, responsibility and accountability
  • Team player
  • Outgoing personality
  • Able to multi-task
  • Able to think and solve guest issues on their feet
  • Able to work independently
  • Able to work rotating shifts including public holidays and weekends

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