PARKROYAL on Pickering, a PARKROYAL Collection hotel
ABOUT PARKROYAL ON PICKERING
With a stunning hotel-in-a-garden concept incorporating 15,000 square metres of lush greenery, PARKROYAL on Pickering, a PARKROYAL Collection hotel, breathes new life into urban hospitality with an array of energy-saving features. Strategically located in Chinatown, at the gateway to the Central Business District and Clarke Quay, this iconic hotel connects you to the best Singapore has to offer.
The Reservations Executive will co-ordinate, organise and facilitate the successful of group reservation services. The successful applicant will:
Overlook group block management for any group
Highlight cut-off date and pending details on Rooming list, guests details, flight details to event team
To ensure all necessary information pertaining to the group booking, i.e. mode of guarantee, cancellation policy, Group Block ID, rate code, room type and inventory are correctly setup
Input rooming list in timely manner and provide rooming list details to events team
To conduct profile look-up for all groups and to ensure no duplicate bookings.
Ensure proper amenities are being accorded to VIP delegates.
Check & agree with Sales/Events whether to release or retain unused rooms.
Track and liaise with event team on any shortfall in contracted room nights due to wash/cancellation.
Liaise with events and front office team regarding billing and group posting matters
Assist to cover for internal reservation team on reservation related matters when required
Champion GroupMax online/e-Group booking tool and update related group blocks and custom group pages/blocks accordingly
Assist with rate loading for selected market segments when required
Participate in weekly Group Review meeting to update group pickup status etc
1-2 years of working experience in reservations. Focus and experience in group reservations is required.
Minimum N Level
Additional experience in distribution will be an asset
Familiar with Singapore market would be advantageous
Display strong business acumen, and able to work both independently and as a team player within the fast pace environment.
Attention to detail and excellent communication skills both oral and written
Strong understanding and experience working with hotel related systems such as Opera and computer software such as Microsoft Excel and Word is required
More experienced candidates will be considered for Group Executive position
*We regret to inform that only shortlisted candidates will be notified