Reservations Agent
PARKROYAL on Beach Road, Singapore
ABOUT PARKROYAL ON BEACH ROAD
Located conveniently in downtown Singapore, a stay at PARKROYAL on Beach Road hotel places you in the vicinity of Marina Bay – the doorstep to the city’s premier business and leisure destinations.
Get to popular world-class Singapore attractions such as the Merlion and the Esplanade easily within minutes, or explore quaint little shophouses and lesser-known local gems just around the corner.
POSITION SUMMARY
The Reservation Agent follows the instruction from their superiors in accordance with objectives, performance and quality standard established by company.
KEY RESPONSIBILITIES
- Handle inquiries and obtain correct information regarding details of reservation.
- Answer, confirm and process reservation requests. Ensure all information pertaining to reservations are properly taken and entered into the system.
- Assisting the Reservation Executive, Assistant Managers & Reservation Manager when required.
TALENT PROFILE
- Minimum of 2 years of experience in the customer service industry.
- Substantial exposure to reservations department.
- High standards of accuracy and excellent time management.
- Fluent in English is a must. Knowledge of Mandarin and other languages will be an advantage.
- Very good written and oral skills.
- High customer service focus.
- Excellent interpersonal and human relations abilities.
- Strong team playing skills.
HOW TO APPLY
Please write in with your detailed resume and email us at career.prsin@parkroyalhotels.com
We regret to inform that only shortlisted candidates will be notified.