PARKROYAL on Beach Road, Singapore
ABOUT PARKROYAL ON BEACH ROAD
Located conveniently in downtown Singapore, a stay at PARKROYAL on Beach Road hotel places you in the vicinity of Marina Bay – the doorstep to the city’s premier business and leisure destinations.
Get to popular world-class Singapore attractions such as the Merlion and the Esplanade easily within minutes, or explore quaint little shophouses and lesser-known local gems just around the corner.
The Reservation Executive assists the Reservation Manager & Assistant Reservation Manager in overseeing supervision, direction and leadership in Reservation in accordance with objectives, performance and quality standard established by company.
- Handle inquiries and obtain correct information regarding details of reservation.
- Answer, confirm and process reservation requests. Ensure all information pertaining to reservations are properly taken and entered into the system.
- Ensuring emails are cleared on a timely basis.
- Monitor and support the Reservation agents in their work.
- On job training for new associates.
- Minimum of 2 years of experience as a Reservation Agent or previously Front Office Agent.
- Good knowledge of ORS/ Opera system.
- Substantial exposure to reservations department.
- High standards of accuracy and excellent time management.
- Fluent in English is a must. Knowledge of Mandarin and other languages will be an advantage.
- Very good written and oral skills.
- High customer service focus.
- Excellent interpersonal and human relations abilities.
- Strong team playing skills.
HOW TO APPLY
Please write in with your detailed resume and email us at [email protected]
We regret to inform that only shortlisted candidates will be notified.