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Chief Concierge

PARKROYAL Darling Harbour, Sydney

JOB TITLE

Chief Concierge


POSITION SUMMARY

Located within easy reach of Sydney CBD's corporate, dining and entertainment hubs. PARKROYAL Darling Harbour prides itself on its genuine welcome. As Chief Concierge you will be our guest's first contact with our friendly yet professional team.

 

As Chief Concierge, you will work with our dedicated concierge team to ensure that all our guests have Authentic and Uncomplicated experiences. Through your in-depth knowledge of Sydney and the hotel's functions and activities, packages and promotions you will be able to create memorable experiences for our guests.

 

We want associates who share our values of, working better together, keeping things simple and uncomplicated, a can-do attitude, always aiming higher, and respect and care for the wider community. 

KEY RESPONSIBILITIES

  • 2-3 yrs in a Chief Concierge or Guest Service Manager role in a large 4-5 star Hotel

  • Strong Driveway & Valet management experience.

  • Strong communications and relationship building skills

  • A customer service focus and enjoy leading a team

  • Experience with Opera


TALENT PROFILE

  • Driving the arrival & departure experience for the hotel

  • Being the point of reference for all guest needs & issues 

  • Managing all local experiences, and tour operators

  • Driving OHS safety with the Hotel, including the Safe Drive program

  • Developing and motivating the Concierge team

  • Effectively communicating with all other departments


HOW TO APPLY

Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries to recruit.prsyd@parkroyalhotels.com


We thank all applicants for their interest however only shortlisted candidates will be notified.


Position Title

Chief Concierge

Posted

8 March 2016

Closes

23 June 2016

Country

Australia

Location

PARKROYAL Darling Harbour, Sydney

Department

Front Office and Guest Services


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