PARKROYAL Darling Harbour, Sydney
Located within easy reach of Sydney CBD's corporate, dining and entertainment hubs. PARKROYAL Darling Harbour prides itself on its genuine welcome. As Chief Concierge you will be our guest's first contact with our friendly yet professional team.
As Chief Concierge, you will work with our dedicated concierge team to ensure that all our guests have Authentic and Uncomplicated experiences. Through your in-depth knowledge of Sydney and the hotel's functions and activities, packages and promotions you will be able to create memorable experiences for our guests.
We want associates who share our values of, working better together, keeping things simple and uncomplicated, a can-do attitude, always aiming higher, and respect and care for the wider community.
2-3 yrs in a Chief Concierge or Guest Service Manager role in a large 4-5 star Hotel
Strong Driveway & Valet management experience.
Strong communications and relationship building skills
A customer service focus and enjoy leading a team
Experience with Opera
Driving the arrival & departure experience for the hotel
Being the point of reference for all guest needs & issues
Managing all local experiences, and tour operators
Driving OHS safety with the Hotel, including the Safe Drive program
Developing and motivating the Concierge team
Effectively communicating with all other departments
HOW TO APPLY
Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries to email@example.com
We thank all applicants for their interest however only shortlisted candidates will be notified.