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Duty Manager

PARKROYAL Melbourne Airport

JOB TITLE

Duty Manager


POSITION SUMMARY

Pan Pacific Hotels Group is a young and dynamic company comprising two well- established and trusted brands.  We have ambitious expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team.  If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

PARKROYAL Melbourne Airport is conveniently located adjacent to Melbourne Airport. PARKROYAL Melbourne Airport features 276 guest accommodation rooms, over 1000 square metres of conferencing space and the Airo Restaurant and Bar. PARKROYAL Melbourne Airport reflects the individuality of its location and provides a modern, comfortable and supportive guest environment in line with the international PARKROYAL brand.


KEY RESPONSIBILITIES

  • Reporting to the Front Office Manager you will be responsible for ensuring a high level of guest satisfaction and the smooth daily operation of front office department.

  • Develop our Front Office team members to provide excellent, personalised guest service.

  • Provide support and guidance to all departments in the absence of departmental managers.

  • The hotel duty manager is responsible for responding to emergencies within the hotel, including acting as the Chief Fire Warden and First Aid Officer.

  • This is a hands-on role. The successful applicant will work a rotating roster, including evening shifts and weekends.


TALENT PROFILE

  • A passion for the hospitality industry

  • Previous experience as a hotel Duty Manager or Front Office Supervisor is essential

  • Demonstrated conflict resolution skills

  • A positive, team orientated approach with a passion for Creating Memorable Hotel Experiences

  • Demonstrated ability to multi-task and meet deadlines

  • Excellent written and verbal communication skills


HOW TO APPLY

Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries to recruitment.prmla@parkroyahotels.com


We thank all applicants for their interest however only shortlisted candidates will be notified.


Position Title

Duty Manager

Posted

5 February 2016

Closes

10 March 2016

Country

Australia

Location

PARKROYAL Melbourne Airport

Department

Front Office and Guest Services

Work Availability

Full Time


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