Guest Service Agents
Part Time and Full Time Guest Service Agents
Pan Pacific Hotel Group operates over 30 hotels, resorts and serviced suites in the Asia Pacific region. We are seeking talented and passionate people who share our Vision of 'Creating Memorable Hotels Experiences' and our Purpose of 'Great Brands, Great Hotels, Great People and Great Relationships'. Our two internationally renowned brands; PARKROYAL and Pan Pacific, offers guests and associates a distinct and special experience.
PARKROYAL Parramatta offers the ideal location for business and leisure travelers and reflects the spirit and individuality of its location through creative touches, authentic tastes and local connections.
In March this year PARKROYAL Parramatta commenced a $25 million dollar extension which will make PARKROYAL Parramatta the largest hotel in Parramatta – boasting 286 guestrooms – by June 2016. In addition there will be a club lounge and four new meeting rooms which will bring PARKROYAL Parramatta's total number of conference and meeting spaces to 12 rooms, making it the largest meetings and events hotel in Parramatta and thus setting a new benchmark of accommodation, facility and service distinction in the area.
We are currently looking to recruit Full time & Part time Guest Service Agents to join our growing Front Office team.
- At least 1 years’ experience in a similar role
- Opera experience
- Preferably Diploma or Degree in Hotel Management or equivalent
- A passion for the hospitality industry
- Good attention to detail
- A Guest service focus and enjoy working in a team environment
- Immaculate grooming and personal presentation
The successful candidate will be able to work on a rotating roster including daytime, evening and weekend shifts.
- Creating an efficient and friendly check-in/check-out experience
- Creating a memorable impression as the first point of contact for all guests needs
- Promoting hotel facilities as well as associated loyalty programs
- Maintaining detailed guest reservations
HOW TO APPLY
Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries to firstname.lastname@example.org
We thank all applicants for their interest however only shortlisted candidates will be notified.