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Lounge Hostess

PARKROYAL on Beach Road, Singapore

Located conveniently in downtown Singapore, a stay at PARKROYAL on Beach Road hotel places you in the vicinity of Marina Bay – the doorstep to the city’s premier business and leisure destinations.

Get to popular world-class Singapore attractions such as the Merlion and the Esplanade easily within minutes, or explore quaint little shophouses and lesser-known local gems just around the corner

Position Summary

To provide a unique and delightful experience to the guests upon their arrival at Club 5 as well as to promote the Hotel facilities through excellent communication skills and professionalism.

Key Responsibilities

  • To greet and welcome all guests at Club 5.
  • To professionally direct and/or usher guests to the allotted table.
  • To assist guests for bookings, and general enquiries pertinent to Hotel facilities or direct them to the relevant department. To call customers or potential customers to promote RBE facilities.
  • To handle private events from proposal to meeting with customer to ensure all required arrangements are met.
  • To tactfully collect feedbacks from the guests about their experience at Club 5
  • To communicate guests’ feedbacks/shortcomings to the relevant departments, and ensure the necessary action are completed and recommendations provided to improve in service quality.
  • To be familiar with the expectation of regular guests.
  • To be aware of all daily promotional activities in the Hotel.
  • To be aware of all VIP arrivals and departures.
  • To attend to all complaints by guests, as and when required.
  • To be aware of the on-going development and related issues in the tourism industry.
  • To build rapport with existing and new customers and create a CRM – Customer Relations Management to establish an effective database system.
  • To undertake any other reasonable assignment by the Restaurant, Bar and Events Manager, as and when required.

Talent Profile

  • At least 1-year experience in a similar capacity.Diploma in hotel management or equivalent.
  • GCE ‘O’ level education. Dynamic, outgoing, pleasant personality
  • Excellent communication and organizational skills.
  • Self-motivated.
  • Ability to work under pressure.
  • Good knowledge of hotel facilities and operations.

How to Apply

Please write in with your detailed resume and email us at careers.prsin@parkroyalhotels.com

We apologize that only shortlisted candidates will be notified.


Position Title

Lounge Hostess

Reference #

loungehostess

Posted

12 July 2016

Closes

31 October 2016

Country

Singapore

Location

PARKROYAL on Beach Road, Singapore

Department

Food and Beverage and Culinary


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