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Reservations Agent (6 Months Contract – Convertible to Full Time Position)

PARKROYAL on Pickering, a PARKROYAL Collection hotel

About PARKROYAL On Pickering

With a stunning hotel-in-a-garden concept incorporating 15,000 square metres of lush greenery, PARKROYAL on Pickering, a PARKROYAL Collection hotel, breathes new life into urban hospitality with an array of energy-saving features. Strategically located in Chinatown, at the gateway to the Central Business District and Clarke Quay, this iconic hotel connects you to the best Singapore has to offer.

Key Responsibilities:

  • Answer telephone calls in a timely, friendly, courteous and professional manner.
  • Assist to respond to emails related to reservation inquiries
  • Help with pre-arrivals checks to ensure accuracy and completeness of all reservations prior to guest arrival.
  • Review and help input and update all bookings related to third party websites
  • Assist with creating VIP and sensitive bookings from hotel management team
  • Liase with Central Reservations (CRS) when required to reconfirm booking details
  • Communicate and work closely with hotel’s events, sales and front office team on their respective bookings when required. 
  • Demonstrate a desire to exceed all team members’ and guests’ expectations by performing any and all necessary duties and roles.

 

Talent Profile:

  • Minimum N Level and/or have gained experience in the hotel industry
  • Display attention to detail and excellent communication skills both oral and written
  • Basic knowledge of computer software such as Microsoft Excel and Word.
  • Knowledge in the use of computerised Reservations systems (Opera) would be an advantage
  • Able to work on Public Holidays and  half day on Saturdays on a rotational basis

This role is on a 6 months contract and will potentially have the opportunity to be converted to a full-time role.

 

 

How To Apply:

Please write in with your detailed resume and email us at careers.prsps@parkroyalhotels.com

*We regret to inform that only shortlisted candidates will be notified

 


Position Title

Reservations Agent (6 Months Contract – Convertible to Full Time Position)

Posted

5 October 2015

Closes

19 October 2015

Country

Singapore

Location

PARKROYAL on Pickering, a PARKROYAL Collection hotel

Department

Revenue Management


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