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Reservations Manager - 12 Month Contract

PARKROYAL Darling Harbour, Sydney

Reservations Manager 12 Month Contract

Pan Pacific Hotel Group operates over 30 hotels, resorts and serviced suites in the Asia Pacific region.  We are seeking talented and passionate people who share our Vision of 'Creating Memorable Hotels Experiences' and our Purpose of 'Great Brands, Great Hotels, Great People and Great Relationships'. Our two internationally renowned brands; PARKROYAL and Pan Pacific, offers guests and associates a distinct and special experience.

The Role:

  • Supervision of the Reservations Agent
  • Ensure a high level of liaison is maintained between Reservations/ Revenue and all other departments within the property
  • Monitor the daily operations of the reservations department, making changes as required in the interests of continuous improvement
  • Control room inventory including allotments, groups and individual reservations, to deliver maximum RevPAR
  • Track sales programs, promotions and advertising, and provide feedback as necessary
  • Track and establish pick up trends, occupancy history, and market segment development to facilitate accurate forecasting
  • Monitor data integrity in all systems, and deliver training to team members
  • Develop capability of the hotel reservations team by mentoring each individual's development
  • Consider and comment on economic, political, social activity and trends which are likely to influence business outcomes
  • Aid in the preparation of the Revenue Meeting, providing revenue initiatives within the meeting, and facilitate meetings in the absence of the Revenue Manager

Ideally you will have:

  • Previous experience as a Supervisor or Team Leader in a similar Hotel environment
  • Previous experience in the department of Reservations and/ or Front Office
  • Have previous experience with hotel Performance Managment System, Opera
  • Proficient in oral and written communication. Able to multi-task, display control under pressure and be motivated and committed to driving for results and developing an understanding of revenue management
  • Be a self-motivated person with strong leadership skills and a mature professional outlook

We thank all applicants for their interest however only those selected for an interview will be contacted


Position Title

Reservations Manager - 12 Month Contract

Reference #

Reservations Manager - 12 Month Contract 21.08.14

Posted

21 August 2014

Closes

19 September 2014

Country

Australia

Location

PARKROYAL Darling Harbour, Sydney

Department

Revenue Management

Job Type

Full Time


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