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Telephonist

PARKROYAL Darling Harbour, Sydney

JOB TITLE

Telephonist


POSITION SUMMARY

Pan Pacific Hotels Group operates over 35 hotels, resorts and serviced suites in the Asia Pacific region.  We are seeking talented and passionate people who share our Vision of 'Creating A Memorable Hotel Experience' and our Purpose of ‘Great Brands, Great Hotels, Great People and Great Relationships'. Our two internationally renowned brands; PARKROYAL and Pan Pacific, offer our guests and associates a distinct and special experience.


KEY RESPONSIBILITIES

  • Answering and direct all calls in a friendly, professional and timely manner
  • Be a point of contact for all guest needs 
  • Promote hotel facilities and associated loyalty programs
  • Accurately maintaining detailed guest reservations
  • 1-2 shifts a week on the Front Desk

TALENT PROFILE

  • Experience with Opera or similar PMS system
  • Excellent interpersonal and oral communication skills
  • 1-2 years’ experience within a 4-5 star hotel environment  
  • Reservation experience highly regarded
  • A passion for the hospitality industry & have an eye for detail
  • A customer service focus and enjoy working in a team environment
  • You have an outgoing personality and well presented
  • The ability to work shift work including evening and weekends   
  • Excellent communication and time management skills
  • Multilingual advantageous

HOW TO APPLY

Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries to recruit.prsyd@parkroyalhotels.com


We thank all applicants for their interest however only shortlisted candidates will be notified.


Position Title

Telephonist

Posted

12 May 2016

Closes

23 June 2016

Country

Australia

Location

PARKROYAL Darling Harbour, Sydney

Department

Front Office and Guest Services

Work Availability

Full Time


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