Membership Benefits

Indulge in authentic adventures with insights behind the scenes and discover hidden gems at your travel destination. As you accumulate qualifying room nights at Global Hotel Alliance (GHA) hotels,you are automatically upgraded to the next membership level where you can enjoy local experiences that will make your stay even more rewarding.

Welcome to Gold

Join DISCOVERY and instantly receive Gold status to begin your journey. Personalise each stay by completing your membership preference profile, and receive complimentary Internet access, bottled water as well as your choice of newspaper to make your stay even more enjoyable.

Move up to Platinum Level after staying 10 nights or more in a calendar year at GHA hotels. Enjoy even more benefits such as late check-outs and room upgrades as well as a unique Platinum Local Experience Award.

Black Card Exclusivity

Upgrade to Black Level after staying 30 nights or more in a calendar year at GHA hotels. An amazing array of Black Local Experiences will be made available to you, along with additional privileges during your stay.

Card Type
Gold Platinum Black
Choice of newspaper
Complimentary Internet
Complimentary bottled water
Exclusive member offers
Upgrade to next room category at check-in*
Check-out as late as 3pm*
Guaranteed room availability 48 hours prior to arrival**
Double upgrade at check-in*
Check-in as early as 9am*
Check-out as late as 6pm*
Guaranteed room availability 24 hours prior to arrival**

*Subject to availability
**Excludes certain dates and exceptional events that generate high demand. You will find an overview of the Extraordinary Demand Dates here.

Speak with our associates at the front desk upon check-in for your complimentary DISCOVERY membership or enrol online.

The DISCOVERY Programme is not available at PARKROYAL Serviced Suites, Singapore, Pan Pacific Serviced Suites Beach Road, Singapore, Pan Pacific Serviced Suites Singapore, Pan Pacific Serviced Suites Bangkok, Pan Pacific Serviced Suites Ningbo, PARKROYAL Serviced Suites Kuala Lumpur and not applicable for stays at the serviced suites in Pan Pacific Tianjin and Pan Pacific Xiamen.

Live like a local in each city with exclusive behind-the-scenes access to special activities, cultural experiences, attractions and events not easily available or accessible to the general public.