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Guest Services Agent

パークロイヤル パッラマッタ

About PARKROYAL Parramatta

PARKROYAL Hotels is all about creating memorable hotel experiences for our guests. We are excited to be bringing PARKROYAL back to Australia and aim to have Great Brands, Great Hotels, Great People, and Great Relationships!

We want associates who share our values of, working better together, keeping things simple and uncomplicated, a can-do attitude, always aiming higher, and respect and care for the wider community.

Position Summary

PARKROYAL Parramatta offers the ideal location for business and leisure travellers, and reflects the spirit and individuality of its location through creative touches, authentic tastes and local connections. We are currently looking to recruit a casual and part time flex Guest Service Agent to join our growing Front Office and Housekeeping team.

Ideally you will have:

  • A passion for the hospitality industry
  • An eye for detail
  • Customer services focus and enjoy working in a team environment. The successful candidate will be able to work on a rotating roster including daytime, evening and overnight shifts over a 7 day period.

You will be responsible for:

  • Creating an efficient and friendly check-in checkout experience
  • Be a point of contact for all guests needs
  • Promote hotel facilities as well as associated loyalty programs.
  • Maintaining detailed guest reservations.

PARKROYAL Parramatta will provide a competitive package with great benefits that include laundered uniform, duty meals, & hotel discounts with our Global Alliance program http://www.gha.com and many other great local benefits.

If you’re a customer focused, friendly, team orientated individual who is passionate about developing a career with a growing international hotel brand, then apply now or click on the link to find out more about what Pan Pacific Hotels Group has to offer. - www.pphg.com


Please note a recent scam involves soliciting individuals for international employment via e-mail using various internet based e-mail accounts that use the Pan Pacific name. Individuals are then asked to provide copies of their personal identification and to send money in order to process the application.

Pan Pacific Hotels Group has not authorized this form of communication and no such recruitment program is being offered or sanctioned by our company. These offers are fraudulent. Pan Pacific Hotels Group has notified the authorities to investigate.

If you receive an offer of employment but are unsure if it is legitimate, please contact us.
If you have been a victim of this scheme, please contact your local police department to report the matter.


Guest Services Agent


15 January 2014


31 May 2014




パークロイヤル パッラマッタ






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